Shipping policy
ORDER PROCESSING:
Please allow up to 48 hours to process your order. Expect an email within 48 hours to let you know your order is on the way!
Orders are generally shipped within 3 - 5 business days using USPS Priority Mail with free shipping for all U.S. orders over $100. We do not ship outside of the U.S. at this time.
REFUNDS, RETURNS AND EXCHANGES:
For in-store orders: We accept in store returns at any of our retail locations within 14 days of original purchase for a full refund to the original form of payment or within 30 days of purchase for store credit. Original copy of the receipt or gift receipt is required. Item(s) must be in original, new condition, all tags and/or labels must be attached, and products must be unwashed/unworn/unused. Items marked as final sale cannot be returned.
For online orders:
To allow enough time for shipping, we accept returns for a full refund within 30 days of original purchase (return package must be postmarked within the 30 day window).
How to Request a Return
- Log in to your account here
- Navigate to your order history and select the order you'd like to return
- Select the item(s) you wish to return and submit your return request
- Once your request is approved, you'll receive a confirmation email
- Ship the item(s) back to the originating store using a trackable shipping method at your own expense. Please refer to packing slip included in package for originating store.
- Once we receive and inspect your return, your refund will be processed within 3 business days. Refunds can take several business days to reflect on your bank or credit card account. This varies depending on your financial institution.
Please include the packing slip or order number with your return and make sure all tags and/or labels are attached. Products must be unworn/unused. ALL SALE ITEMS ARE FINAL SALE.
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method, as REVOLVR Menswear is not responsible for lost or undelivered return packages.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@revolvrmens.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@revolvrmens.com.